We need to get started with CRM
We keep all our customer information on paper, spreadsheets or in our heads. I know we need a CRM and I’d like to get started.
We are interested in a new CRM
Our current CRM isn’t working for us, and it’s time for a change. I’m interested in new options and would like to find out more.
We need to automate our marketing
We need to be doing more with our email marketing, but we don’t have a good system. I’m interested in automating our marketing.
We need a partner for Dynamics 365
We have Microsoft Dynamics 365 or CRM but want help to get started or get more out of it. I’m interested in training, support or customisation.
When you work with Total CRM, you are working with consultants who have achieved the highest level of technical competency, certified by Microsoft, and you are choosing a partner with a proven track record of delivering successful CRM projects, and consistently satisfied clients.
We have been working with sales force automation and customer relationship management software since 1996, and have over 500 CRM implementations to our name. We are dedicated CRM specialists, providing total expertise in both the technical and commercial aspects of CRM.
As your business grows and changes, we can work with you to develop new capability for your CRM and for your business. CRM is a long-term strategy, and we have built strong business partnerships with our clients over many years, some spanning more than a decade.
We can take your CRM to the next level to incorporate email marketing, campaign automation, social media engagement, surveys, web forms, or integration with your other business systems. We work closely with Microsoft and ClickDimensions to stay ahead of new developments, and keep you up to date with new features that will benefit your business.
CRM doesn’t have to be complicated. We focus on customising your system to make it easy for you to use on a day to day basis. We offer training in your own environment to help you get up and running quickly, and can enable you to take control of your own system.
Total CRM will stay in touch with you after we have your CRM up and running. We offer post-installation service and support to answer your questions, make sure all your training needs are covered, tweak anything that isn’t working as you want, and provide responsive, friendly technical support.