We understand the needs of SMB, and know you want to get up and running quickly with your CRM on a limited budget. Often the easiest way to get started is with a training and customisation day – one of our senior consultants can spend a day in your office with your team getting everything set up, doing some light customisation of the system, training you in how to use it and how to make your own customisations. We can help implement your sales or business processes in CRM, and set up dashboards, views and reports so you can view your key metrics at a glance.
We understand SMB
Why choose Dynamics 365 for SMB?
Choosing Dynamics 365 for your SMB means you get premium tools at an affordable price. Your CRM will have a familiar look and feel and work with tools you already know how to use. If you are using or thinking of upgrading to Office 365, you will have seamless out of the box integration between your CRM and Outlook for managing your customer communications, and the ability to use Excel in an integrated way for your business analysis.
Dynamics 365 Enterprise SMB Special Offers
(A big business solution at a small business price)
There is no minimum number of licences required to get started with Dynamics 365 for SMB, and the following special licence prices are currently available for new Dynamics 365 customers with fewer than 50 full CRM users. These licences are available for purchase directly through us, as a Microsoft Cloud Services Provider – you cannot purchase them directly from Microsoft.
If you have more than 50 users, or if you are interested in Project Service or Field Service Automation functionality with Dynamics 365, you will need to purchase Dynamics 365 Enterprise Edition Licences.
* These SMB prices will only be available until the Dynamics 365 Business edition Sales and Customer Service Applications are available. All prices are quoted in A$ and exclude GST. For full terms and conditions of these Dynamics 365 Enterprise SMB Special Offers, please call us on (03) 9841 7799, email info@totalcrm.com.au or get in touch via our website form.
Sales & Customer Service (SMB)
$82.801 month
$82.801 month
- Limit 50 Seats
- Full access to Dynamics 365 Enterprise Sales & Customer Service Apps
- Manage Customer Service Cases, SLA Policies, Contracts and Entitlements
- Track emails through Outlook integration
- Administer or customise Dynamics 365
Sales (SMB)
$50.901 month
$50.901 month
- Limit 25 Seats
- Full access to Dynamics 365 for Enterprise Sales App
- Manage accounts, contacts, leads and opportunities
- Work with products, price lists, quotes, orders and invoices
- Administer or customise Dynamics 365
Team Member (SMB)
$6.401 month
$6.401 month
- Limit 150 Seats
- Read access to all Dynamics 365 data in the Sales / Customer Service Apps
- Work with accounts, contacts, tasks, activities and notes
- Track emails through Outlook integration
- Search for data, create and save personal views
*Dynamics 365 licence prices are quoted in A$ and exclude GST. These prices are current as at June 2017 and are subject to change.
Dynamics 365 for SMB Licencing: Example Scenario
You have a team of 10 sales staff, who work with leads, pursue opportunities and progress them through the pipeline to win or lose new business. You have 2 support staff in the office who record notes about conversations with customers, update contact details such as phone numbers and email addresses, and track any email communication they have with customers. You have 5 senior staff who need access to reports, dashboards, and visibility over what is happening in the sales pipeline.
In this scenario, you would need:
10 x Dynamics 365 Sales (SMB) @ $50.90 per user per month
7 x Dynamics 365 Team Member (SMB) @ $6.40 per user per month
Your total Dynamics 365 Licence cost per month is $553.80, for 17 users – an average of $32.57 per user per month.