Navigating the Digital Transformation Journey
In today’s digital economy, clients are continuing to set the bar higher and higher in terms of what they expect from the brands with which they interact.
In today’s digital economy, clients are continuing to set the bar higher and higher in terms of what they expect from the brands with which they interact.
A poor approach to CRM can be very damaging to your reputation and your relationship with customers. Here are five key reasons to make CRM a priority for your business. And a couple of them may surprise you.
Building relationships is essential in today’s business environment, but we can fall short when tasked with maintaining so many complex interactions at the same time.
What should you be expecting from your customer relationship management programs these days?
In today’s digital economy, clients are continuing to set the bar higher and higher in terms of what they expect from the brands with which they interact.
Voice of the Customer allows you to create surveys right within the Dynamics environment.
Importing data from Excel can be very easy, depending on one thing – clean data.
How I began finding my way around Microsoft Dynamics 365 and give you a head start in a successful implementation.
Dynamics 365 integrates natively with Outlook, so if you’re using Office 365 and looking at options for CRM, you’ll find Dynamics 365 is a very easy way to get up and running.
It’s a story I hear often – businesses that have been through one or more failed attempts to launch a CRM project. It really doesn’t have to be that hard.