Navigating the Digital Transformation Journey
In today’s digital economy, clients are continuing to set the bar higher and higher in terms of what they expect from the brands with which they interact....
5 Reasons to Consider a New Approach to CRM
A poor approach to CRM can be very damaging to your reputation and your relationship with customers. Here are five key reasons to make CRM a priority for your business. And a couple of them may surprise you....
5 Things You’re Not Thinking About (But Should) When Looking for a CRM
What should you be expecting from your customer relationship management programs these days? ...
Importing Data from Excel into Dynamics
Importing data from Excel can be very easy, depending on one thing – clean data....
Getting started with Dynamics 365 Customer Engagement
How I began finding my way around Microsoft Dynamics 365 and give you a head start in a successful implementation....
Why can’t you get that CRM project off the ground?
It’s a story I hear often – businesses that have been through one or more failed attempts to launch a CRM project. It really doesn’t have to be that hard....