In today’s digital economy, clients are continuing to set the bar higher and higher in terms of what they expect from the brands with which they interact....
A poor approach to CRM can be very damaging to your reputation and your relationship with customers. Here are five key reasons to make CRM a priority for your business. And a couple of them may surprise you....
It’s a story I hear often – businesses that have been through one or more failed attempts to launch a CRM project. It really doesn’t have to be that hard....