Dynamics 365 Support Plans
Here are our current support plan prices in AUD including GST, together with their key features. There is a 10 user minimum.
Most Popular Plan
Standard
$27.50 / user / month
Price based on total number of CRM licenses purchased Support request through designated staff member Support phone and email provided Includes small enhancement requests If Licences are through Total CRM
Includes license administration Includes issue management with Microsoft Includes managing updates to new versions of Dynamics 365 Full Service Plan
Premium
$55 / user / month
Price based on total number of CRM licenses purchased All CRM users permitted to contact support Support phone and email provided Includes small enhancement requests Includes monthly training Dedicated account manager If Licences are through Total CRM
Includes license administration Includes issue management with Microsoft Includes managing updates to new versions of Dynamics 365 Suitable for One-Time Use
Ad Hoc
$330 / Hour
Time is accrued in 15-minute intervals No expiry on purchased hours No refund on unused hours All prices include GST
Support is available Mon-Fri 9am to 5pm AEST