Make Smarter Decisions.
Take Actions that Drive Your Business.
Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. See your business and customer data in one place, across hundreds of sources, for a single, 360-degree view of your organisation. Create a single source of truth by seamlessly sharing data across every line of business to break through organisational barriers.
Shift from being reactive to proactive with continuous business and customer insights that guide you to faster results.
Unify Your Data. Get Predictive Insights. Achieve Amazing Results.
Meet today’s challenges by bringing your customers and business together with the next generation of CRM and ERP applications.
Empower your salespeople to lead the way
Today’s customers are changing the rules of the game. They want experiences, and that includes frictionless transactions. But that isn’t enough. Go beyond transactions and interactions to give your buyers unique experiences that build trust. Transform the sales experience with Dynamics 365 Sales.
Help your sales team reach its full potential with Dynamics 365 Sales.
Personalise service with 360-degree customer views
Build customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalised experiences.
Effortless customer service starts here.
Turn prospects into engaged customers
Build more rewarding business relationships when you create seamless experiences that increase lead generation, strengthen your marketing capabilities, and expand your sales opportunities with Dynamics 365 Marketing.
Create exceptional experiences and drive more qualified opportunities with sales and marketing applications on the same platform. Nurture demand, personalise experiences, and build relationships at scale with Dynamics 365.
Resolve service issues the first time, every time
Deliver exceptional customer experiences using Dynamics 365 Field Service to dispatch the right resource at the right time to the right place, with all the tools to succeed the first time.
Customers are transforming with Dynamics 365 Field Service.
End-to-end project service starts here
Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.
Dynamics 365 Project Service Automation will become Dynamics 365 Project Operations, unifying all aspects of the project life cycle, from prospects to payments, in a single solution.
Powerful Flexibility, Endless Possibilities
See how Dynamics 365 can accelerate results across your business, from employees and customers to products and operations.
Make Dynamics 365 your own. Seamlessly connect and build on your solution with Microsoft Power Platform, Microsoft Azure, Microsoft 365, and hundreds of other familiar business tools, or add mixed reality and the Internet of Things (IoT) for innovative new experiences.