What Our Customers Say About Us

"I am so delighted to have been asked to provide a testimonial for Total CRM especially as in 2020 we celebrated our 20th year of partnering together.   Like ICMI, Total CRM are an independently operated family owned business with strong values at its core. I find them dependable, responsible, honest and objective. They have an experienced and dedicated team, qualified professionals with experience in all aspects of business strategies.   Total CRM have a strong understanding of our Company and constantly review and improve the structure and focus of our processes, including improving projects across our network. They are passionate advocates for improvement and positive change.   l am proud to say that Total CRM are, and continue to be, a driver in the success of ICMI."

- ICMI Speakers & Entertainers

"Alex and his team helped customise and implement Dynamics 365 which has made a huge positive impact on our organisation. The team at Total CRM have extensive knowledge of 365, are good to deal with and can solve complex business problems efficiently and effectively. Total CRM understands our business and suggests the best solutions for our needs."  

- SEDA Group

"Simon and his team have provided outstanding support to EWOV over the past 6 months.  There seems to be no insurmountable problem when developing our applications even though they have largely fallen outside of what Dynamics is primarily built for.  Total CRM’s commitment to hitting our deliverable deadlines has been outstanding and much appreciated.  I expect that we have found a Dynamics partner for life!"

- Energy & Water Ombudsman (Victoria)

"Total CRM have become an integral part of the improvement of our CRM and implementation of our marketing automation.  They have assisted in overcoming legacy challenges that came with the system and pro-actively developed solutions to some of our problems."

- Cliftons