Companies often use Business Process Flows for their sales process, customer service or project management but they can also be used for much more.You will …
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Our monthly Bites Sessions cover a range of topics all around the Microsoft Dynamics product and include things like upcoming release details, hints and tips and unknown or underused features.
The sessions are less than 1/2 an hour with the recordings available to watch after the session is completed. In the session, you’ll also get a chance to ask questions to the presenter.
Recent Bites Sessions
Welcome to Total CRM Bites. This session we cover: Introduction to Customer Voice, Creating your survey, Sending your survey, Viewing your survey and a Summary.
Welcome to Total CRM Bites. This session we cover: Intro to Dynamics 365 2021 Release Wave 2, Updated look and feel, New bulk update function, …
Welcome to Total CRM Bites. This session we cover: Introduction to Microsoft Marketing, Segments, Marketing Emails, Events and Customer Journey.
Welcome to Total CRM Bites. This session we cover: Configuring Dynamics 365 App for Outlook, How to sync records from Outlook to Dynamics & Tips …
Welcome to Total CRM Bites. This month we run through how you can use custom help pages and Microsoft Stream to assist your users with their CRM …