Total CRM - Dynamics 365 Consultants Melbourne

We're glad you found us...

You’ve done your research, comparing different CRM software, reading information from many different CRM consultants. We’re very glad you’ve found us along the way. You have read about licensing, maybe even started a trial. Everyone wants you to buy, and maybe they are offering you special prices and discounts, but you’re not sure – there’s a lot of jargon and tech talk and you’re not sure where to go next. We are tech people who speak your language – have a look around and get in touch or request a demo when you’re ready to take the next step.

We are Melbourne-based CRM consultants who have been working with CRM software since 1996. We are Dynamics 365 and marketing automation specialists, providing total expertise in both the technical and commercial aspects of a successful CRM rollout. We work in partnership with you to achieve your business goals through innovative CRM solutions. We implement the right technology to manage your customer or supplier relationships as well as your sales and marketing activity. Our consultants focus on customising your system to make it easy for you to use on a day to day basis, to make your processes more efficient, and to provide you with powerful reporting and business insights.

Customer Testimonials

Cliftons

Total CRM have become an integral part of the improvement of our CRM and implementation of our marketing automation. They have assisted in overcoming legacy challenges that came with the system and pro-actively developed solutions to some of our problems.

Adele, Cliftons

SEDA Group

Alex and his team helped customise and implement Dynamics 365 which has made a huge positive impact on our organisation. The team at Total CRM have extensive knowledge of 365, are good to deal with and can solve complex business problems efficiently and effectively. Total CRM understands our business and suggests the best solutions for our needs.

William, SEDA Group

Energy & Water Ombudsman (Victoria)

Simon and his team have provided outstanding support to EWOV over the past 6 months. There seems to be no insurmountable problem when developing our applications even though they have largely fallen outside of what Dynamics is primarily built for. Total CRM’s commitment to hitting our deliverable deadlines has been outstanding and much appreciated. I expect that we have found a Dynamics partner for life!

Damien, Energy and Water Ombudsman (Victoria)

We are proud to work in partnership with the following organisations