CRM Consultants - Australian-based Dynamics 365 Specialist

Australian-based CRM Consultants

CRM Specialists Since 1996

Total CRM are Microsoft Dynamics 365, Microsoft Power Platform and marketing automation specialists. We provide expertise in both the technical and commercial aspects of a successful CRM rollout.

At Total CRM, we team up with you to reach your business goals using smart CRM solutions. We make sure you have the right tech to handle your relationships with customers or suppliers, as well as your sales and marketing tasks.

Our skilled CRM consultants specialise in tailoring your system to fit your everyday needs. We aim to simplify your tasks, boost efficiency, and give you valuable reports and insights for better business decisions.

Why Work With Us

We work in-house to maximise quality control, responsiveness and flexibility.

We break through barriers using our deep technical knowledge to overcome and succeed.

We are driven to exceed expections – our goal is your success and future growth.

We are enthusiastic because we love what we do and the results we achieve.

We invest in ourselves to remain at the forefront of the industry.

We have a proven track record with many long-term clients.

We have a strong development team to meet your customisation and reporting needs.

We provide transparent pricing and a clear understanding of the total cost of ownership.

What is CRM?

Customer Relationship Management (CRM) is a set of software tools that help a company figure out what their customers want and how they like to interact. It does this by managing, organising, tracking and storing all customer interactions.

The main idea is simple: make sure the company and the customers get along as smoothly as possible.

When people talk about CRM, they usually mean to a CRM system. It’s like a Swiss Army knife for businesses, helping out with things like keeping track of contacts, following sales, managing leads, automating marketing, helping with customer service, and giving reports and data.

A CRM system is all about building strong, lasting relationships with everyone important to the business, like customers, colleagues, and suppliers. By understanding people’s needs and meeting them effectively, companies can grow, make money, and stay ahead of the competition.