Expert CRM Guidance
Why Do You Need Expert CRM Guidance?
We live in a knowledge economy. An economy that is powered by innovation, by technology; all of which can be enhanced by expert CRM guidance.
Total CRM’s expert guidance is measured by our skillsets, which include our ability to work well within a team and find the best solutions.
Get it Right the First Time
Total CRM has a proven process to streamline your CRM implementation.
A professional CRM implementation can significantly enhance your organisation’s customer relationships, operational efficiency, and overall profitability by providing the tools and insights needed to succeed in today’s competitive market.
Total CRM Proven Process
Our Trusted Methodology for Delivering Successful Solutions
We take pride in our proven process, a trusted methodology that we follow to ensure the successful delivery of solutions to our clients.
With years of experience and a track record of successful projects, our process has been refined to maximize efficiency, quality, and client satisfaction.
Navigating the Path to Getting Back on Track
CRM Troubles? We’ve got your back.
When your organisation encounters CRM challenges, we bring clarity to the complexity. With our expertise and commitment to excellence, we transform problems into solutions.
CRM Training Ensures You Get the Most Out of Your CRM system
CRM’s compile so much customer data and provide so many ways to interact, that you can’t expect your team to understand it right out of the box. Even staff who have used a CRM before may need some help adjusting to your workflows and CRM system.
Make it easy on them by hiring a professional to provide CRM training to your team.
CRM Configured to Make it Work in Your Business
We help startups and small businesses looking for a partner for their CRM with minimal footprint. Using out-of-the-box functionality, we work with you in a rapid-start workshop, training you in how to use, but also how to customise CRM to suit your immediate needs.
At the end of the workshop, you will have a working CRM system that is live, with your data and your customisations
Leave Data Migration to the Last Minute at Your Peril
Planning and data quality go hand in hand when it comes to data integration and migration. However, the moving of data is often an afterthought, as the business is more involved with implementing the new system. Data migration is not outside of the scope.
Data migration may not be the most exciting part of setting up your shiny new CRM, but it is every bit as important as the design and building of the system; you cannot have one without the other.
One Source for All Your CRM Needs
We’re here to provide support to users, how and when they need it. Total CRM have the technical ingenuity and experience to deliver proven business systems and support that transforms workplace productivity.
In addition to our range of Managed Service options, we provide as-needed support for those technical teams responsible for an organisation’s CRM systems.
Frequently Asked Questions
Questions about CRM?
CRM can be a complicated concept, we are here to help.