Dynamics 365 Support Plans
Here are our current support plan prices in AUD including GST, together with their key features. There is a 10 user minimum.
Most Popular Plan
Standard
$27.50 / user / month
Price based on total number of CRM licenses purchased
Support request through designated staff member
Support phone and email provided
Includes small enhancement requests
If Licences are through Total CRM
Includes license administration
Includes issue management with Microsoft
Includes managing updates to new versions of Dynamics 365
Full Service Plan
Premium
$55 / user / month
Price based on total number of CRM licenses purchased
All CRM users permitted to contact support
Support phone and email provided
Includes small enhancement requests
Includes monthly training
Dedicated account manager
If Licences are through Total CRM
Includes license administration
Includes issue management with Microsoft
Includes managing updates to new versions of Dynamics 365
Suitable for One-Time Use
Ad Hoc
$330 / Hour
Time is accrued in 15-minute intervals
No expiry on purchased hours
No refund on unused hours
All prices include GST
Support is available Mon-Fri 9am to 5pm AEST
