Sales Management
Buying Is a Journey – Empower Your Sales Staff to Lead the Way
Your customers are changing the rules of the game. They want experiences, and that includes frictionless transactions. But that isn’t enough. Go beyond transactions and interactions to give your customers unique experiences that build trust. Transform the sales experience with CRM.
Marketing Automation
Orchestrate personalised journeys across all touchpoints to strengthen relationships and earn loyalty
Marketing Automation is a powerful tool for creating and distributing marketing communications to your customers and prospective customers. It functions as a closed-loop marketing system, which allows you to collect and analyse the results of your marketing communications so you can further refine your messaging. Marketing Automation also allows you to automate much of the marketing process so that you can concentrate on targeting the right people and crafting the right message.
Customer Experience
Create Great Customer Interactions
A positive customer experience not only results in making your customer happy, but can also lead to additional revenue. The best marketing money can buy is a customer who will promote your business, because they’ll refer their friends and associates to you, free of charge.
Field Service
Resolve Service Issues the First Time, Every Time
Field Service was created to help automate field service operations to improve efficiency and visibility. Deliver exceptional customer experiences using Field Service to dispatch the right resource at the right time to the right place, with all the tools to succeed the first time.
Event Management
Creating events provides an incredible opportunity to promote one’s business.
Event Management is extremely hectic for even the most experienced professionals. Plenty of things can go wrong when you don’t put a good plan in place. Any little step you can take to make things more efficient goes a long way to making your event a success and creating memorable experiences for attendees.
Project Management
Win more contracts, optimise resource utilisation, accelerate project delivery, get business insights.
Get everything you need to run your consulting business. Empower your teams to win more contracts, optimise resource utilisation, accelerate project delivery, and maximise profitability. Stay organised, focused, and in charge. Tackle anything from small projects to large initiatives.
Construction Finance
Meet today’s challenges by bringing your developers and investors together with the next generation of applications.
Construction Finance is designed to handle the execution and management of real estate debt and equity investments. This system can manage all types of development finance facilities in order to accommodate all requirements, whether residential, commercial, office, industrial, retail, tourism or land subdivisions. In addition, our unique, Dynamics 365-driven technology delivers optimum borrower solutions, fast.
Mailchimp Connector
Send beautiful, rich, HTML emails without needing any HTML knowledge by using MailChimp’s robust template editor
If you want to send bulk emails to your Dynamics 365 Marketing List and save not just general statistics, but each individual activity against your Contacts, Leads, and Accounts in Dynamics 365, then the Total CRM MailChimp Connector was made for you! This marketing automation add-on seamlessly connects MailChimp with Dynamics 365, allowing you to easily track bulk emails in Dynamics 365 per Contact, Lead and Account.