Accelerate Sales Performance
Power up your sales with Dynamics 365 Sales:
Streamline. Engage. Succeed.
Dynamics 365 Sales is a cloud-based customer relationship management (CRM) application developed by Microsoft. It is part of the larger Microsoft Dynamics 365 suite of business applications. Dynamics 365 Sales is specifically designed to help organisations streamline their sales processes, improve customer relationships, and drive sales growth.
Your customers are changing the rules of the game. They want experiences, and that includes frictionless transactions. But that isn’t enough. Go beyond transactions and interactions to give your customers unique experiences that build trust. Transform the sales experience with CRM.
Dynamics 365 Sales is suitable for a wide range of industries and businesses of various sizes. It helps sales teams manage their leads, opportunities, and customer relationships more effectively, ultimately leading to improved sales outcomes and customer satisfaction.
How CRM Sales Management Can Help You Close More Deals
CRM can support the customer buying journey, smarter working, informed decision making and improved performance.
The system offers comprehensive lead management, enabling the capture, tracking, and nurturing of leads through the entire sales pipeline, from initial contact to conversion. It also facilitates opportunity management, allowing for the effective handling of sales opportunities, revenue forecasting, and prioritisation of deals based on their potential value.
The platform excels in contact and account management, enabling detailed customer record maintenance to enhance relationship management. Additionally, it provides valuable sales analytics in real time, empowering data-driven decision-making and sales strategy optimisation.
Automation of routine tasks, seamless email integration, mobile access, and AI-driven insights enhance productivity and customer engagement. Collaboration among sales teams, integration with Microsoft 365, workflow automation, and customisable reports and dashboards further contribute to a robust sales ecosystem.
Build relationships with authentic and personal interactions
Consolidate relationship data for trust-building and efficient relationship management on a large scale. Access profiles and valuable insights, maintain contact records, visualise interconnected relationships, collaborate seamlessly, and personalise sales documents using embedded Office 365 tools. Gain a customer-centric perspective and elevate sales engagement.
Despite the growing digital landscape in the business world, the human element remains crucial. People tend to prefer buying from a company they are familiar with and one that understands their needs.
Free up more time for selling
Streamline your operations by automating repetitive tasks, allowing your team to focus on selling. Cut down on time spent searching for information and minimise training requirements through a guided business process that supports each step of your sales cycle.
Improve coordination between your sales and marketing teams, foster collaboration on deals, reduce the need for manual data input, and streamline workflows using modern mobile apps and familiar tools like Outlook, Excel, and SharePoint that seamlessly integrate with your CRM system.
Accelerate Sales Performance
Streamline planning and boost forecast accuracy. Foster accountability in the sales pipeline, enabling sales managers to drive performance through insightful analytics and deal intelligence. Identify emerging customer needs, competitive dynamics, and market trends while proactively spotting at-risk deals. Gain visibility into conversations and offer valuable feedback
Help your sales team reach its full potential with CRM.
Innovate with flexible solutions that grow with your business
Accelerate time to market by quickly adapting CRM, automating workflows, analysing data, and easily building custom apps. Deliver insights to your sales team with ease and customise insights to fit your sales process.
Reduce the cost and complexity of your operating infrastructure and safeguard your data. Transform the complete customer journey by consolidating your marketing, sales, and service data.
Transform With Sales Management
How do you take your sales approach to the next level?
Take a look at what you’re doing today and see where there’s room for improvement. As you win over more and more customers, you must find creative ways to deliver a consistent and satisfying experience.
Consolidate your data so that you don’t have to deal with multiple sources of truth. Stay out in front of risk by developing an early warning system that lets you identify obstacles before they start costing your business.
In the end, you make your customers successful by anticipating their needs and moving obstacles out of their way. Be proactive, not reactive; customers recognise and appreciate the difference.
