Microsoft has been putting a lot of work into integrating Microsoft Teams with Dynamics 365 and Power Platform. In this session we cover great new features that are available right now, as well as some exciting new features coming over the next 6 months that were announced at the recent Microsoft Ignite Fall 2021 conference.
Features covered:
Use Microsoft Teams chat from within Dynamics 365
Unified meetings experience for sellers
Accessible and sharable business data
Use @mention to quickly find and share a Dynamics 365 record
Unfurl an information card to preview the shared record
Voice channel for Dynamics 365 Customer Service
