Business Process Flows – How to guide
Companies often use Business Process Flows for their sales process, customer service or project management…
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Our monthly Bites Sessions cover a range of topics all around the Microsoft Dynamics product and include things like upcoming release details, hints and tips and unknown or underused features.
The sessions are less than 1/2 an hour with the recordings available to watch after the session is completed. In the session, you’ll also get a chance to ask questions to the presenter.
Recent Bites Sessions
How to create a Customer Voice survey
Welcome to Total CRM Bites. This session we cover: Introduction to Customer Voice, Creating your…
Dynamics 365 2021 Release Wave 2 Updates
Welcome to Total CRM Bites. This session we cover: Intro to Dynamics 365 2021 Release…
Introduction to Microsoft Marketing
Welcome to Total CRM Bites. This session we cover: Introduction to Microsoft Marketing, Segments, Marketing…
Dynamics 365 App for Outlook
Welcome to Total CRM Bites. This session we cover: Configuring Dynamics 365 App for Outlook,…
Microsoft Stream & Custom Help Pages
Welcome to Total CRM Bites. This month we run through how you can use custom help pages…